Shocked mum finds McDonald’s ketchup dispenser filled with ‘up to 40 disgusting flies and maggots’

As reported by Metro, a 34-year-old woman Carly Ormerod visited a McDonald’s in Cheltenham, Gloucestershire to buy her 11 year old daughter a McDonald’s meal on September 1. The meal went horribly wrong when her daughter went up to the ketchup dispenser for some BBQ sauce.

In a nightmarishly disgusting scenario, the schoolgirl saw the dispenser filled up with ‘up to 40 disgusting flies and maggots.’ The mother and daughter pair left the restaurant horrified but not before taking a video of the dispenser writhing with maggots.

The mum later took to social media to share the video of the horrible scene and talk about their experience.

The mum demanded an explanation from McDonald’s

Carly Ormerod is quoted by Metro as saying:

I went into town with my daughter and her friend to get them some tea and cake but they insisted on going to McDonald’s.

My daughter and her friend went to get some sauce from the spout and her friend noticed the maggots. I’d say there were about 30 to 40.

It was pretty disgusting. There were flies and maggots up there and they must have been up there for some time for them to breed like that.

It’s just as well the spout wasn’t full of sauce and that it was clear. I think that was the last dregs of it.

I just wonder if they ever do get cleaned, a lot of the sauce in there was quite dried.

Because most of the restaurants are 24 hours, I expected they’d get refilled constantly.

McDonald’s response to the incident

A McDonald’s spokesman has responded to the incident saying,

Food safety and hygiene is of the utmost importance to us. We’re extremely disappointed to see that we have fallen short on this occasion.

Our condiment area and dispensers are checked for cleanliness on a daily basis and when the matter was brought to the attention of our restaurant team we immediately took the dispensers out of action to be cleaned and sanitised.

McDonald's also stated that they are conducting an investigation in order to understand how the incident occurred.

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