Need to return an unwanted Christmas present? Here is how to do it trouble-free

Need to return an unwanted Christmas present? Here is how to do it trouble-free
© Photo by Vladislav Murashko on Pexels.com
Need to return an unwanted Christmas present? Here is how to do it trouble-free
More under this ad

Unwanted presents are Christmas classics. If you aren’t sure what to do with some items that aren’t right for you, here are a few tips for how to make returning them as smooth as possible.

Ill-sized pieces of clothing and accessories you have too many of are just a few examples of gifts you might want to exchange or return. Luckily, many stores extend the return deadlines over the festive period which means that shoppers won’t have to leave their items back right after Christmas.

Discover our latest podcast

While this is good news, there are a number of rules around returning, and sometimes you're not guaranteed a full refund. Here is what to do and what not to do when handing unwanted presents to the store.

More under this ad
More under this ad

5 things to avoid when returning unwanted presents

thumbnail
Photo by Pavel Danilyuk on Pexels.com

1. Don't go without the receipt or proof of purchase. This could mean an awkward chat with the buyer so choose your words wisely.

More under this ad
More under this ad

2. Don't throw away the original packaging. Even if you've removed the item from the packaging, it's always worth taking it along.

3. Don't use the item before returning it. This goes without saying but products like make-up and underwear cannot be returned if they've been opened and used.

More under this ad
More under this ad

4. Don't go without checking the store's policy. Company return policies differ so make sure you know what they offer.

5. Don't wait until the final hour to return it. While it shouldn't matter, it's probably best to return your item as soon as possible, rather than right before the returns window closes.

What are my return rights?

thumbnail
Photo by cottonbro studio on Pexels.com
More under this ad
More under this ad

Under usual refund policies, where you have the receipt, most retailers will offer you a full refund in the same way it was paid for, whether it was by card or cash.

Where you've got a gift receipt, you'll usually be offered a gift card.

If returns are made after the typical return period has ended, but before the retailer's Christmas returns period ends, gift cards or exchanges for something else are more common than refunds.

More under this ad
More under this ad

However, the exact policy will vary depending on the retailer.

Sometimes stores are more generous than the rules state so it's always worth trying your luck.

You might have more of a chance if you physically go to a store, rather than trying online or over the phone.

Sources used:

- The Sun: 'You’ve been returning your unwanted Christmas presents all wrong – how to avoid a festive disaster'

More under this ad