Many Americans eligible to receive payment from Panda Express' $1.4 million in settlement

Sometimes it could feel like these huge corporations are these behemoths that seem to get away with making their own rules. This is why when the justice system pulls through and compensates consumers who have been wronged, it can't help but feel like a victory for all.

As reported by USA Today, American food chain Panda Express has been held accountable for serious issues in its payment policy. Even though the food chain has denied any wrong doings, it is going to be settling claims amounting to over a million dollars.

Earlier, McDonald's have had to pay thousands of dollars after serious violations in some of their franchises. In another case, the fast-food corporation also had to compensate the family of a child after its chicken nuggets caused severe injuries to the child. And just this week, Pret A Manger has been fined £800,000 for workplace negligence.

Thousands of customers to receive compensation from Panda Express

As per the lawsuit Panda Express misrepresented the cost of delivery of its food, by advertising low-price deliveries, usually for $2.95. But apparently the company then added a 10% 'service charge' for delivery, which customers were not aware of.

Though Panda Express denies wrongdoings, it would be paying $1.4 million in settlement to customers. If you ordered food from Panda Express between July 17, 2020 and Feb. 16, 2022 with a service charge, you might be eligible for a cash payment from the brand.

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How to claim your cash from Panda Express

The settlement amount proposed by Panda Express will have to be approved by the courts. The date for this verdict is on Nov. 8.

Eligible customers who were charged a service fee should submit a claim on the settlement administrator website before Jan. 10, 2024. To file a claim, each customer required a Unique ID, which can be requested from the same website. They wouldreceive either a cash payment or up to two free medium entrée vouchers that can be redeemed on Panda Express’ website or app.

The settlement administrator’s website says each recovery is expected to exceed $10. Additionally, as per the website,

..the cash sum could increase or decrease depending on the number of people who choose this option

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Sources used:

USA Today Money: 'Order Panda Express delivery recently? New lawsuit settlement may entitle you to some cash'

Delivery Service Fee Settlement